Q for Customer Feedback Analysis

Analyze your customer feedback

Q is built for customer feedback data, so it automates much of the analysis process for you. Instantly compare feedback by groups, and over time, or compute NPS with a click of a button. With automatic stats testing, state-of-the-art visualizations, and sophisticated analysis capabilities for predictive modeling and trend analysis, you’ll always be instep with your customer’s feedback.

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Designed for your data

Q is built for customer feedback data, so it automates much of the analysis process for you. Instantly compare feedback by groups, and over time, or compute NPS with a click of a button. With automatic stats testing, state-of-the-art visualizations, and sophisticated analysis capabilities for predictive modeling and trend analysis, you’ll always be instep with your customer’s feedback.

Automated stat testing

Color and arrows automatically highlight significant results, making it fast and easy to spotlight real insights. Q automatically creates all your tables for you and identifies the most interesting ones, saving you hours.

Easily discover more with advanced techniques

Use best in class Driver Analysis to quantify the key drivers of NPS and satisfaction. Quickly categorize and analyze text using the latest machine learning algorithms. Visualize your results and insights with quad maps, small multiples, splines, and stunning interactive dashboards.

Always have the latest feedback at your fingertips

When you have new customer data, Q will automatically update your analysis and reports – instant and error-free. You can even set smart triggers to alert you when key metrics change.

Increase speed

Automate manual tasks and create re-usable analysis and reports.

Find deeper insights

DIY advanced analysis and visualizations.

Easy

Manipulate your data with a couple of clicks.

Before Q, market research was a very laborious process. Now I couldn’t do my job without it.

NICOLA SCOTT, NICOLA SCOTT CONSULTING

Read Nicola’s story

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